Yelp is a local-search service powered by crowd-sourced review forum, as well as an American multinational corporation headquartered in San Francisco, California. It develops, hosts and markets Yelp. The company also small businesses in how to respond to reviews, hosts social events for reviewers, and provides data about businesses, including health inspection scores. Yelp grew quickly and raised several rounds of funding.
From toYelp expanded throughout Europe and Asia. In it entered several negotiations with Google for a potential acquisition. Yelp became a public company in March and became profitable for the first time two years later.
According to Fortune MagazineYelp's initial email-based system was "convoluted". Bythe site had 4. International website traffic doubled during the same time period.
In DecemberGoogle entered into negotiations with Yelp to acquire the company,   but the two parties failed to reach an Local reviews app.
Both offers were later abandoned following a disagreement between Yelp's management and board of directors about the offers. Yelp began a called Yelp Deals in April but by August it cut back on Deals due to increased competition and market saturation. The company was profitable for the first time in the second quarter of as a result of increasing ad spending by business owners and possibly from changes in Google's local search algorithm. Researchers at Columbia University used data from Yelp to identify three previously unreported restaurant-related food poisoning outbreaks.
On November 2,concurrent with its earnings report for Q3Yelp announced it would drastically scale back its operations outside North America and halt international expansion.
Overseas employees now primarily consist of engineering and product management
Local reviews app. Yelp claims these layoffs affected only individuals, or 4 percent of its total workforce.
As of June72 percent of Yelp searches are done from a mobile device.
Yelp users can make restaurant reservations in Yelp through Yelp Reservations, a feature originally added in June In MarchYelp added features for ordering and scheduling manicures, flowers, golf and legal consultations, among other things, through Yelp. On February 14,Yelp launched a Yelp Questions and Answers, new feature that allows the users to ask venue specific questions related to businesses.
Yelp added the ability for business owners to respond to reviews in In some cases, Yelp users that had a bad experience have updated their reviews more favorably due to the businesses' efforts to make it right. In other cases disputes between reviewers and business owners have led to harassment and physical altercations.
Yelp's revenues Local reviews app come from selling ads and sponsored listings to small businesses. A Harvard Business School study published in Local reviews app that each "star" in a Yelp rating affected the business owner's sales by 5—9 percent.
Also, 43 percent of respondents said they felt online reviews were unfair, because there is no verification that the review is written by a legitimate customer. According to BusinessWeekYelp has a complicated relationship with small businesses. As Yelp became more influential, the practice of fake reviews written by competitors or business owners Local reviews app more prevalent.
Schneiderman said Yelp has "the most aggressive" astroturfing filter out of the crowd-sourced websites it looked into. Yelp also conducts "sting operations" to uncover businesses writing their own reviews.
The alert read "We caught someone red-handed trying to buy reviews for this business". The lawyer said Yelp was trying to get revenge for his own legal disputes and
Local reviews app against Yelp. According to BusinessWeekYelp has "always had a complicated relationship with small businesses.
Several lawsuits have been filed against Yelp accusing it of extorting businesses into buying advertising products. Each have been dismissed by a judge before reaching trial. District Judge Edward Chen in Chen said the reviews were protected by the Communications Decency Act of and that there was no evidence of manipulation by Yelp. Circuit Court of Appeals upheld the dismissal, finding that even if Yelp did manipulate reviews to favor advertisers, this would not fall under the court's legal definition of extortion.
In AugustYelp launched a series of town hall style meetings in 22 major American cities in an effort to address concerns among local business owners. Many attendees expressed frustrations with Yelp's automated filter removing positive reviews after they "Local reviews app" to advertise, receiving reviews from users that never entered the establishment, and other issues.
Journalist David Lazarus of the Los Angeles Times also criticized Yelp in for the practice of selling competitors' ads to run on top of business listings and then offering to have the ads removed as part of a paid feature.
InSan Francisco filmmaker Kaylie Milliken was reportedly producing a documentary film titled Billion Dollar Bully about Yelp's alleged business practices.
Inin the case Hassell v. Birdthe California Supreme Court held by a narrow margin that a business cannot force Yelp to remove a review, even if the review is defamatory Local reviews app the business.
Magazine most reviewers sometimes called "Yelpers"  are "well-intentioned" and write reviews in order to express themselves, improve their writing, or to be creative. In some cases, they write reviews in order to lash out at corporate interests or businesses they dislike.
Reviewers are encouraged to use real names and photos. Local reviews app must also use their real name and photo on Yelp to qualify for the Elite Squad. Yelpers are governed by a council and estimated to have several thousand members. Yelp does not disclose how the Yelp Elite are selected. Yelp receives about six subpoenas a month asking for the names of anonymous reviewers, mostly from business owners seeking litigation against those writing negative reviews.
The judge from an early ruling said that if the reviewers did not actually use the businesses' services, their communications would be false claims not protected by free speech laws. As ofYelp employed a of over 80 community managers that organize parties for prolific reviewers, send encouraging messages to reviewers and host classes for small business owners. From Wikipedia, the free encyclopedia.
This article is about the Internet company. For other uses, see Yelp disambiguation.
The homepage of Yelp's iPhone app. Retrieved May 1, Retrieved January 5, O'Brien July 10, Archived from the original on August 17, Retrieved July 28, The Wall Street Journal. Archived from the original on January 15, Retrieved June "Local reviews app," Archived from the on June 22, Retrieved August 19, Archived from the original on January 19, Retrieved March 15, Retrieved February 8, Archived from the original on February 7, Retrieved January 6, Yelp is on the way".
Archived from the original on February 26, Retrieved November 27, Archived from the original on September 24, Retrieved October 1, Archived from the original on January 7, The New York Times.